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Business VoIP Phone System
Make outbound calls with our powerful cloud-based VoIP phone system from just £5 a month!
What is VoIP?
VoIP stands for Voice over Internet Protocol and to put it simply means making telephone calls over the internet rather than
traditional telephone line. Read more about what is VoIP.
What is a VoIP Phone System?
A VoIP phone system gives you everything a traditional phone system gives you but with one crucial difference: i's hosted in the cloud.
Get Started
Choose a virtual telephone number, choose a VoIP phone system and benefit from
SwitchboardFREE’s incredible call management system!
Work smarter with a SwitchboardFREE VoIP Phone System
In 2015 BT announced their long-term plan to phase out ISDN (’normal’ phone lines), moving its services over to VoIP. The slow phase out is already underway with final-stage deactivation in 2025. As a result of deactivation in 2025, ISDN lines will no longer work therefore you will need to consider an alternative.
Why you need a VoIP Phone System
A VoIP phone system gives you everything a traditional phone system gives you but with one crucial difference: i's hosted in the cloud.
Benefits of a VoIP Phone System
Save money
Operating costs for VoIP phone systems are significantly lower than traditional phone systems.
Management features
Call redirection; call queueing; adding departments; missed call and voicemail services; reporting and statistical capabilities.
Future-proof
Replacing your business telephone system with a VoIP phone system, you can be sure that your telephony is modern and doesn't risk becoming redundant.
Stable and reliable
VoIP telephone systems are stable and reliable. Cloud storage also means you can save important calls and voicemails forever.
Accessibility
Wherever you are in the world you can receive your business calls and manage them effectively.
Disaster Recovery
Warehouse flooded? Office on fire? Can’t get to work? Work from anywhere and business can continue as usual.
Portability
Using a VoIP network means you can enable mobile users as well as desk-based users to connect to your telephone system.
Easy integration
VoIP phone systems can be easily integrated with your current systems for databasing, diary management, recording and reporting statistics.
Increased productivity
Take business calls anywhere so that you can work whilst or instead of traveling; call outcomes can be linked to your databases/systems and call features to enhance your service.
High call quality
Because VoIP uses your internet connection, it offers higher call quality when compared to alternatives.
Scalability
VoIP systems allow you to add a line as you hire a new employee and remove lines in the case of downsizing. You only ever pay for what you need.
Tech support
Some VoIP phone system companies offer free after-sales support. Many service providers are smaller UK businesses offering more personal and dependable support.
Choice of hardware/software
You can have a deskphone; a DECT (Digital Enhanced Cordless Telecommunications) phone (cordless/wireless phone), have a ‘softphone’ on your laptop, use your mobile phone or a combination of any of the above!
Read our definitive guide to VoIP phone systems
VoIP explainedTransform your business
Take some time to consider how you use your current phone system - what do you like about it? What don’t you like? What does it lack?
Think about who within the business/company will use a wireless phone and where will they be based? Are they static or mobile? Think about how your phone needs might change over the next five years so that you can plan ahead and future-proof your phone system. Once you have an idea of what you need you will be better placed to choose a VoIP phone system to meet your requirements.
Our Business VoIP Phone System comes with a host of incredible features that are guaranteed to transform your business and simplify the way you work! Our cloud phone system is easy to set up, low cost and will give you the flexibility and features required to optimise your business. With a range of wired and wireless HD quality handsets, headsets, softphones and mobile apps, we’re able to tailor the system to suit any size of business.
Call from anywhere in the world
Tired of expensive call charges when you’re away on business or on holiday?
With our App, you’re able to make low cost calls from anywhere in the world whilst displaying your virtual number. You can redirect all of your incoming calls directly to the app too.
For more information on the app check our apps and devices page.
What are you waiting for?
Set up is easy and our UK Welcome Team are on-hand to assist you every step of the way.
- Make and receive phone calls from anywhere in the world, at UK call rates
- Present any of your virtual telephone numbers as your outbound number
- Have as many users (extensions) as you wish
- Free transfer between users in any location worldwide
- Over 40 call management features
- Easy to use mobile phone app, ‘plug and play’ desktop phone, or softphone
- Professional, HD call clarity.
- Fantastic UK based support team, and more
Still have questions?
Give us a call0203 189 1213/
Let's have a chatLive Chat/Schedule a callbackRequest Callback/Try our FAQFAQHere’s a quick FAQ
The best VoIP system is one that will suit your needs the most; one that is scalable as your business changes and one that meets your business budget. SwitchboardFREE is a UK based company with good reviews, can guide you through the selection and migration process and can offer you reliable after-sales support.
This varies depending on the size of your company (how many users), what you need from a VoIP phone system and what package of minutes you need. Prices start from £5 per month.
You can although this is not the best solution and can take a bit of technical know-how to tinker with the phone, cables, adapters and set-up. VoIP phones can be purchased relatively reasonably and are worth the investment. Also consider that you will get more than just the handset. SwitchboardFREE offer competitively priced phones which will be configured for you - all you do is plug and play. You will also have a dedicated support phone line for any queries or questions you may have and of course all of the call management features to enhance your business communications as a whole
It depends whether you want basic and low-budget or something a bit more robust. SwitchboardFREE can supply your complete VoIP phone system (telephone number, call management system and telephone). With your phone system you can use a PC, a laptop, a tablet or your smartphone and, you might need a headset if you don’t choose a desk phone or a wireless/cordless phone. You’ll also (of course!) need a good broadband connection.
Yes they do. An ordinary cordless phone might be tricky to configure and the call quality may not be great so try and purchase a DECT wireless phone. A DECT phone will be built to work seamlessly with VoIP and will continue to offer the great benefits of going cordless such as freedom of movement and the ability to take a call wherever you are.
By the very nature of the beast, VoIP phone systems rely on the internet for functionality. Therefore you will need to have decent broadband capacity and a reliable broadband provider to ensure good call quality and good service connection. You may wish to consider a dedicated business broadband service to minimise these risks to keep the calls flowing and your business functioning. That’s about it for disadvantages - the advantages far outweigh the disadvantages!
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